Incorporating Customer Service Expectations In The Restaurant Industry: The Guide To Survival
نویسندگان
چکیده
منابع مشابه
“investigating the relationship between knowledge management and customer satisfaction considering to the e-services”
چکیده : این مطالعه تاثیر مدیریت دانش بر رضایتمندی مشتریان با توجه به خدمات الکترونیک در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان را مورد بررسی قرار می دهد. جامعه آماری این تحقیق مدیران، سرپرستان و کارشناسان مشغول به کار در سازمان حمل و نقل و پایانه های استان سیستان و بلوچستان بوده که مجموعا 94 نفر می باشند. برای تعیین حداقل نمونه از جدول مورگان استفاده شده است. که با توجه به جدول ...
Visible Tattoos and Employment in the Restaurant Service Industry
The objective of this study is to assess restaurant managers’ decision to hire servers as a function of the applicants’ tattoo status and gender. Managers are shown a resume and a photograph of a potential job applicant. The photograph depicts either a man or woman, with or without visible tattoos. Based on past research, Alternative Hypothesis One predicts that tattooed applicants will be less...
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chapter i provides an overview of structural linguistics and touches upon the saussurean dichotomies with the final goal of exploring their relevance to the stylistic studies of literature. to provide evidence for the singificance of the study, chapter ii deals with the controversial issue of linguistics and literature, and presents opposing views which, at the same time, have been central to t...
15 صفحه اولIncorporating the Dual Customer Roles in e-Service Design
E-service involves the delivery of useful services through information technology based service delivery channels such as the Internet. A distinguishing feature of e-service is the active and significant participation of customers in the service co-production process. With increasing customer participation in the e-service co-production process, it is important to incorporate customers’ needs b...
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ژورنال
عنوان ژورنال: Journal of Applied Business Research (JABR)
سال: 2012
ISSN: 2157-8834,0892-7626
DOI: 10.19030/jabr.v28i5.7235